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Help Centre/Payment & Privacy

Taxes, duties and additional fees

Singapore prices include GST. The price you see is the price you pay — there is nothing added at checkout except delivery, if your order is under the free-delivery threshold.

Singapore and Malaysia

Displayed prices are inclusive of GST. No further tax is added.

International orders

Prices shown exclude the import duties and local taxes of the destination country. Those are set by your customs authority, not by us, and are payable by you on arrival.

We cannot pay them in advance, and we cannot tell you the amount ahead of time — it depends on your country, the declared value and the product category.

Duties commonly apply to orders going to:

  • Australia
  • Canada
  • Norway
  • Switzerland
  • Iceland
  • South Africa
  • United Kingdom

We provide full customs clearance documentation with every international shipment. Customs processing can add a few days to the delivery estimate.

Delivery charges

Delivery is charged separately and shown before you pay — see Delivery options, charges and timings.

What we never add

No booking fees, no handling fees, no surcharge for paying by card.

Still need help?

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