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Help Centre/Payment & Privacy

Paying in instalments with Atome

Atome splits your order into three payments, interest-free. You pay a third at checkout and the rest over the following two months.

How to use it

  1. Add what you want to your cart and go to checkout.
  2. Choose Atome as the payment method.
  3. You are passed to Atome to sign in or register — this needs the Atome app and a Singapore ID.
  4. Pay the first instalment. Your order is then confirmed with us and ships as normal.

Your order is not held back. It ships on the same timeline as any other order — the instalments are between you and Atome.

Interest and fees

Atome charges no interest on the three payments. Late payment fees are Atome's own; check their terms in the app.

Approval, limits and eligibility

Atome sets its own minimum and maximum order values and makes its own approval decision. We have no visibility of it and cannot override a decline. If Atome declines, every other method on Ways to pay is still open to you.

Returns on an Atome order

A refund is processed back through Atome, which then adjusts your remaining instalments. Keep paying Atome on schedule until they confirm the adjustment — a missed payment while a refund is in progress can still count as late.

Discretion

Atome sees the order value, not what you bought.

Still need help?

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