Terma perkhidmatan



    The following Terms and Conditions (“Terms”, “Terms and Conditions”, “Frisky Business”) govern all use of our website, services, shopping, and e-commerce platform (collectively called “services”) called Frisky Business https://friskybusiness.sg/ (A Singapore-based shopping platform). Our services will be available through our website.

    These terms are directed towards you (“user”, “buyer”, “customer”, “you”) and these terms are conditioned on your acceptance along with any other policies and documents available and posted through our website.


    On our website the following terms shall have the following meaning:

    1. “Applicable Data Protection Laws” means all laws and regulations, including the GDPR, CCPA, and other laws and regulations of the United States, European Union, the European Economic Area, and their member states, Switzerland and the United Kingdom, applicable to the Processing of Personal Data as provided in our Privacy Policy.
    2. “Cancellation” means the cancellation of the service between the Frisky Business and the customer.
    3. “CCPA” is “California Consumer Privacy Act”.
    4. “EEA” means the European Economic Area. Please read our Privacy Policy for more details.
    5. “FORCE MAJEURE” event means an event that is beyond our control.
    6. “GDPR” means the privacy data policy statement as described in our Privacy Policy.
    7. “Payment Methods” mean the methods under which the funds can be deposited on our
    8. “Service” means the service attainable through our website in form of writing, software, video, or any other format.
    9. “User” means anyone who is registered on our website. This includes users, members, clients, customers and visitors.


    1. Age Requirement

    You must be at least 21 years old in order to use our services. If you are under, you do not have permission to use our services.

    1. Not Barred By Law

    You must otherwise not be barred by law from using a computer, internet, or otherwise our website for whatever reasons. This specifically includes the people who have been convicted by the court of law for the illegal use of computers.

    1. Personal Information Requirement For Registration

    In order to provide our users, with the best services we may need personal information. This personal information may include your first name and email as well as other information as described in our Privacy Policy. Please know that the information you may provide will only be used for the purpose of providing our services and will not be sold to any third parties.

    1. Automatic Information Collection

    There may be some information that will be collected automatically from the users when they use our website. To know more about it please read our Privacy Policy.



    Whenever you shop from our website and use our services, it will be according to the rules and regulations. The customer must pay the price of the product as stipulated on the product before the order is processed and unless otherwise advertised all payments will be paid in full. The prices displayed on our website will be considered final and the customers are required to pay that price. The customers can select any of the payment methods provided by the Shopify platform.

    Mainly, these methods include:

    1. PayPal
    2. Shop Pay
    3. Apple Pay
    4. Google Pay
    5. Visa/Master - Credit & Debit Cards
    6. American Express - Credit Cards

    Disclaimer of Liability

     While availing of any of the payment methods offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following :

    1. Lack of authorization for any transactions since all payments will be processed through Shopify.
    2. Exceeding the preset limit mutually agreed upon by you and between your banks.
    3. Any payment issues arising out of the transaction.
    4. The decline of transactions for any other reasons.

    4.1 Modifications To The Service And Prices

    Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

    4.2. Fees Related To Customs And Banking Platforms

    All financial transactions are conducted through the banking networks or other channels that are backed by the banking networks. Since we do not have any control over banking-based transactions, therefore, all payments, charges, fees, and transactions will be beyond our control and henceforth we cannot be responsible for any issues arising out of such transactions. It would be your responsibility to perform such transactions and own any associated risks.

    4.3. Additional Taxes or Charges

    All customers and buyers of our products will also pay custom clearance, duties, and levies depending upon their country’s or state’s custom clearance laws the calculation of the fee might be varied on the type of transaction. All buyers are also responsible for all taxes, duties, or government fees related to sex products, dolls, or toys, and in no way shall we be responsible for any taxes


    Users can shop from our website by registering their accounts or through express checkout. For the registration process, the users will be required to log in using their e-mail addresses. By becoming a user and providing us the details you as a user will be deemed to be in acceptance of our Terms and Conditions, Privacy Policy, Cookie Policy, and any other policy, term, rule, or agreement available on and through our website. After account registration verification and becoming a user of our website you’ll be able to use our services.

    5.1. Account Protection

    You are responsible for maintaining the security of your account. You are also fully responsible for all activities that occur under the account and any other actions are taken in connection with you’re your account and purchases you make thereunder. If we provide you with account information such as a verification code, identification number, account code, and/or information, you must keep such information confidential and secret and not disclose it to anyone. All account information is provided for use by the named account holder only, and not for any other person. You are responsible for any consequences of unauthorized access to your account due to any disclosure of your account information to any third party.


    The source code, website content, graphics, live images of dolls, content, merchandise, website logos, words, design, videos, samples, layout, graphics, photos, images, information, materials, documents, data, databases, and all other information and intellectual property accessible on or through our website is Frisky Business’ property and is protected by Singapore’s and International intellectual property and copyright laws. If you have downloaded and used our website, services, program, product, or subscription or otherwise entered into a separate agreement with us you will also be subject to the terms of that agreement or those terms of use, which shall prevail in the event of a conflict.

    6.1. Limited License

    As per our Terms and Conditions, all users and buyers of our products are hereby granted a limited license to use the content and services within limits. our website can share, broadcast and live stream for profit through YouTube, Twitch, or any other streaming services within the limits of those streaming platforms. Users can also share the pages on Instagram, Twitter, and other social media platforms by crediting Frisky Business’ website and official brand. You affirm, confirm and agree that you will not exploit any portion of our services and grant this limited license and you’ll not otherwise malign, defame, or otherwise use slanderous remarks regarding the website or brand.



    You Must Agree That:

    1. You must not reproduce, duplicate, copy or resell any part of our website, products, text, images software, digital tools, any portion related to our website, or any content offered through or from our website, save and except to the extent expressly permitted in these Terms and Conditions or any other Contract/Agreement we may enter.
    2. You must not, without our prior written consent, access, interfere with, damage, or disrupt in any way our website, our systems, any of our hardware or equipment, or any networks on which our website is hosted, any tool or software that we use to create or modify the website or to make the website available to you, or any hardware, equipment, network, server, software or technology owned or operated by us or any third party.
    3. You must use our services for lawful purposes only and in accordance with these Terms and Policies.
    4. You will not conduct any unsolicited or unauthorized advertising or direct or indirect marketing to anyone by any means, or to otherwise spam, communicate with, or market to anyone any goods, services, or business not authorized by us.
    5. You must not in any way or for any purpose breach these Terms and Conditions or any of the documents these Terms refer to.
    6. Please note that failure to comply with any of the above rules, terms, and conditions may result in an immediate ban, termination of the account, and subscription (if any) and no refunds will be issued.



    The following conditions must be met:

    1. The product must be unused and in the original sealed condition.
    2. All returns must be accompanied by your invoice as proof of purchase. If you do not have your purchase proof, the exchange will not be possible.
    3. Any item you have accepted and then returned is your responsibility until it reaches our warehouse.
    4. We reserve the right to reject any returns which do not comply with our Policy.
    5. Returns that do not fulfill our return policy may be shipped back to the buyers/customers at their own cost.
    6. Unless there is a manufacturing defect present in the item customers are responsible for the shipping costs and handling charges associated with shipping items back to us.

    8.1. Time Limit  

    Purchases made on our website will enjoy a 14-day change of mind return. Please inform us of your intention to return a purchase within 14 days from the date of the order. After 14 days, no exchanges or refunds will be possible. No further days will be awarded to anyone for any reason for the purpose of the return. The product must be unused, and in the original sealed condition.

    8.2. After Receiving The Product

    Once your return product is received and inspected, we will send you an e-mail to notify you that we have received your returned item.

    8.3. Return Shipping Cost

    The costs for change of mind return will be borne by the buyer.


    This Policy applies to all products purchased through our website. Our aim is to deliver all of our products in perfect condition to our valued customers. We will deliver our products according to the terms and conditions of the following policy. This policy doesn’t constitute or confer any legal right between Frisky Business and any customer. We reserve the right to change this shipping policy anytime without any notification. Please note that the orders will be delivered to the delivery address that you provided on the checkout page, so it is important that you pay special attention when completing the delivery address data. We will not be held liable if the delivery address is incorrect or incomplete

    9.1. Delivery Charges  

    Shipping charges will be calculated during checkout based on buyer’s/customer’s geographic location prior to the completion of your order. We are currently offering free shipping to South East Asian Countries. Most orders begin processing as soon as your online purchase is completed.

    9.2. Shipping Services We Use

    We use the services of reliable postal and courier services depending on the buyer’s location. We know the urgency of your package is very important to you and we will ship the package out promptly. We may elect to use a different shipping method if the package can get to you faster or at the same time as selected.

    9.3. Shipment Processing Time And Tracking

    After your order has been placed, processed and payment approved, your product will be in the process of shipping. All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or other contact information provided by you.
    We will provide the tracking numbers, between 1 - 3 days after the order is placed. Once your order has been sent, a notification will be sent to your registered email address. This notification will have a tracking number through which you will be able to track your order.
    9.4. Possible Delays In Shipping Process

    Deliveries that are delayed due to weather conditions, environmental or dangerous goods incidents, perils of the air, public enemies, public authorities acting with actual or apparent authority, application of security regulations imposed by a government or otherwise applicable to the shipment, acts or omissions of customs officials, the authority of law, quarantine, riots, strikes, work stoppages or slowdowns, or other labor disputes or disturbances, civil commotions or hazards incident to a state of war, local or national disruptions in the ground or air transportation networks or systems due to events beyond our or shipping careers control, disruption or failure of communication and information systems, disruption or failure of utilities, or any circumstances beyond shipper’s control will not be granted any shipping (full or partial) refunds.

    9.5. Undelivered Packages

    If at the time of delivery, the customer is not at the delivery address or if it is not possible to deliver the package to any person in charge, the product must be returned and extra charges may apply for shipping costs.
    9.6. Damage During Shipment 

     For sex dolls that are damaged during shipping, make sure to take the videos and photos of the complete box(es) before opening the products. We will request these photos and videos when you submit a claim.


    In no event will the owners, staff, or affiliates be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability, or other legal or equitable theory for anything that a member might do, write or say on the website. We are not responsible for third parties that may cause damage to you. Thereby, In no case shall the owners, staff, team members, officers, employees, affiliates, agents, contractors, interns, service providers, or licensors of our website be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. We will be not responsible for any disruptions of services that may have been caused by an event that is considered a force majeure event. Such events include strikes, lockdown, fires, floods, hurricanes, or any events that are beyond our control.


    We may offer to the users, buyers, and customers of our website, promotions, offers, vouchers, discount codes, or coupons through the website. These are codes that you may input on our website to qualify for certain promotions, discount offers, or gifts. Vouchers and discount deals are subject to the following terms and any terms notified to you at the time of issuing any gift vouchers, coupons, or discount codes:

    1. a gift voucher, discount code, or coupon is redeemed by entering its code at the appropriate point in the purchase process on our website.
    2. we have the right to withdraw or cancel any discount code, promotion, deal, or voucher at any time
    3. The discounted codes and gift vouchers cannot be exchanged for cash.


    Without limiting any of those representations or warranties, the CEO, Admin, or the owner of Frisky Business has the right to do the following without giving any notice. The owners have the right to refuse or remove any user’s account, if it’s in their reasonable opinion, violates any of the terms or any policy, or is in any way harmful or objectionable. The owners at their own discretion terminate or deny access to and use of the services to any individual or entity for any reason. Breach of any of the rules described in these terms or any specific agreement on and thorough our website will result in an immediate ban without any warning.

    10.1. Generally, these conditions must be met in order for you to use our website. As a condition of your use of the website, you agree that:

    1. You are mentally capable of making your own decisions;
    2. You are not a minor;
    3. You can create a binding legal obligation;
    4. You will not attempt to use our website with crawlers, robots, data mining, extraction tools, or any other functionality;
    5. Your use of the website will at all times comply with these Terms and Conditions;
    6. You have the right to provide all information you submit to the website, and all such information is accurate, true, current, and complete.


    Our products are safe and will not cause any problem during the normal course of usage however, you as a buyer acknowledge that the product’s presence, use, provision, or performance of usage may expose you to certain risks including skin allergies, eye, and skin irritation, itching, rash, or any other reaction to the applied or used area of the product. You hereby acknowledge that you are voluntarily using it with knowledge and acceptance of the substantial risks, hazards, and other risks involved. It is further stated that it would be your responsibility to discern all risks before using any new product. By purchasing and/or using any of our product(s) you hereby waive, release, and forever discharge any and all claims for direct, indirect, consequential, incidental, contractual, compensatory, tort-based, punitive, or any other damages or any sort arising from any cause or basis whatsoever including but not limited to personal injury, death, or property damage which the user or user’s heirs, next of kin, executors, assignees, parents, personal representatives, or estate may have or which may hereafter accrue as a result of participation in relation to any products purchased from Frisky Business’ website.  


    We have made every effort to display as accurately as possible the colors and images of our items and products that appear on our website. We cannot guarantee that your devices’ (computer, cellphone, tablet) display of any color with regards to the actual color of the products available on our website will be accurate. We reserve the right but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.


    Users, visitors, buyers, and anyone who uses or have used our services in any way agree to defend, indemnify, and hold harmless, everyone related to Frisky Business’ website and company, the owners and/or CEO, team, and staff members, affiliates, and anyone who may be associated with us from and against all claims and expenses, including attorneys' fees, arising out any reason whatsoever and howsoever.


    We reserve the right to at any time without prior notice, amend, change, add, delete, and correct any of our Terms, Policies, or content on our website including providing new or additional terms or conditions to the Terms. Your continued use of our website will be deemed acceptance thereof.


    If you have any comments, questions, any other feedback, or requests for technical support relating to our services, make sure to contact us using the following information

    Address: 1024 Yishun Industrial Park A, #02-25, Singapore 768763

    Email address: info@friskybusiness.sg

    Contact number: +65 88767022