物流政策
Discreet Packaging
Frisky Business is a strong advocate for personal privacy, and we do whatever it takes to preserve yours. We pack your order in nondescript envelopes and boxes, just like your everyday mail or packages. The only identifying marks are your mailing details. The name “Frisky Business” does not appear anywhere on the outside of your package.
Every order leaves our warehouse in plain, anonymous packaging. It might look a little bland compared to some other sites, but it’s utmost discreet.
If required by the courier company, we'll include a phone number in the mailing label. Otherwise, we'll leave that field completely blank as an additional precaution.
Domestic Shipping Information
In most cases, orders are processed to be shipped on the same day, depending on the time of the day the courier does their daily pick-ups. Under normal circumstances, the delivery will take 2 to 3 working days or as fast as the next working day.
Preorder Items & Shipping Policies
If one of your items is preordered, it will be shipped separately at a later date via standard shipping and you will not be charged extra. We cannot ship free or preorder items by same-day delivery. This is noted in your Order Status online. If you choose a same-day delivery option and none of the items in your order were shipped via that method, then we will refund you the difference.
Frequently Asked Shipping Questions
Can I track my order?
If you selected one of our same-day delivery options that may be delivered by Grab Express, Lalamove, Qx Quick or Uparcel, etc. Tracking may or may not be available depending on the courier company available at the time of shipping your order. If tracking is not provided, you can contact our customer service for an estimated delivery time which is usually in 4 hours timeslots.
If you selected one of our same-day delivery options that may be delivered by Grab Express, Lalamove, Qx Quick or Uparcel, etc. Tracking may or may not be available depending on the courier company available at the time of shipping your order. If tracking is not provided, you can contact our customer service for an estimated delivery time which is usually in 4 hours timeslots.
What kind of packaging does my order come in?
Products are shipped in non-descript envelopes and boxes with only your address and contact number (to assist the courier with a smooth delivery) on the shipping label.
Why can’t I select the Same Day delivery for shipping?
Same-day delivery is provided solely for deliveries in Singapore only.
Products are shipped in non-descript envelopes and boxes with only your address and contact number (to assist the courier with a smooth delivery) on the shipping label.
Why can’t I select the Same Day delivery for shipping?
Same-day delivery is provided solely for deliveries in Singapore only.
When will my order be shipped?
All same-day delivery orders are shipped on the same day if your order is received by 3 pm on weekdays and 11 am on Saturday. There is no same-day delivery on Sunday and PH. Standard delivery orders (Qxpress) are shipped within 24 hours.